Privacy Policy for Ligantic

Last updated: 2023-09-14

This Privacy Policy explains how Ligantic Pty Ltd ("Ligantic," "we," "us," or "our") collects, uses, and discloses information about you when you access or use our Ligantic web app ("Ligantic" or "the app") and our related services (collectively, "Services"). By using our Services, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

1. Information We Collect

When you use Ligantic, we may collect the following types of information:

• Personal information: We collect your name and email address when you create an account on Ligantic.
• Usage data: We collect information about how you interact with the app, such as the spaces, experiences, schemas, and flows you create and manage.
• Training data: We collect anonymized usage-specific training data to improve our AI integrations, unless you or your organization opt out of this feature. This data does not include any personally identifiable information and is solely used to enhance the app's functionality and user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve the functionality of the app.
• Personalize content based on your usage and preferences.
• Conduct marketing activities and communicate with you about new features and updates.

3. Sharing Your Information

We share your information with trusted third parties to enable certain features within the app, such as AI integrations. These third parties are contractually obligated to maintain the confidentiality and security of your data, and they are not permitted to store or use your data for any purpose other than providing services to us. We will provide a list of these third parties and their respective privacy policies upon request.

4. Data Security

We implement industry-standard security measures and data encryption to protect your information, including secure sockets layer (SSL) encryption, secure server infrastructure, and regular security audits. While we strive to ensure the security of your data, no method of transmission or storage is 100% secure. In the event of a security breach, we will notify affected users as required by applicable law.

5. Data Retention

We retain your information indefinitely, unless you request that we remove it by deleting your account or spaces.

6. Cookies

We use cookies to maintain user sessions for authentication and authorization purposes.

7. Managing Your Information

You can manage your information by contacting us at support@ligantic.com. Upon request, we will provide you with options to update, correct, or export your data. Additionally, you can request the deletion of your account and associated information. Please allow up to 30 days for your request to be processed.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@ligantic.com. By using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.